On your first login as well as periodically, you will be asked to change your password.

1. When you first login, you will see the following screen: 

2. Old Password: Enter the password you logged in with.

3. New Password: Enter a new password of your choice.

4. Confirm New Password: Retype your password.

Please Note that the new password has to be a minimum of 8 characters and must contain 3 of the following – (1) Lower case (2) Upper case (3) Numbers (4) Special characters. The strength of the password entered will be shown as it is being entered.

If the password entered does not match the format criteria, the following error message will appear. Click OK to try again.

5. Click Change Password to save the details.

6. You will be informed by a message on screen that you will be logged off after having clicked continue.

7. Click continue then log in again using your new password.